Hi, I'm Elizabeth!
I'm a writer and researcher exploring how technology is changing care work, and how our deepening crisis of care is in turn shaping the way that these technologies are made, used, and marketed.
Current and recent projects include studies of how workers communicate trustworthiness on Care.com, how young adult Alexa users navigate distrust through anthropomorphism, and how Amazon evokes and avoids images of racialized, underpaid home-care workers in their new eldercare system, Alexa Together.
I received my MSc in Sociology from the University of Oxford in 2021, where I was supervised by Professor Ekaterina Hertog. Currently, I serve as the research assistant for the Social Media Collective at Microsoft Research New England, where I work with Drs. Mary Gray, Tarleton Gillespie, and Nancy Baym on topics such as content moderation, the future of work, and co-design of data systems for community-based organizations.